Affiliate Program FAQ's

General Program Questions

What is the Therm O Web Affiliate Program and how does it work?
Is my website eligible for the Affiliate Program?
Are there any fees?
Can I become an affiliate if I live outside the United States?
If I have multiple websites, do I need to apply separately for each one?
What is your commission rate?
What is the average order size?
Is there a minimum annual sales requirement?
Do I receive any discounts on Therm O Web products since I’m an affiliate?
Can I use images from Therm O Web on my websites?
I do not know some of the terminology used here. Where can I learn more?
Does Therm O Web have a dedicated program manager to contact for more questions?

Joining & Creating Links

How do I sign up?
How do I know if my application has been received or if I have been accepted into the Affiliate Program?
How do I create links to Therm O Web
Am I obligated to place a certain number of links on my website?
What if I already know HTML and need some advanced help linking?

Commissions, Account Information & Reporting

How does the Affiliate Program know when I should receive credit for an order?
When and how do I get paid?
What sales and revenue reports does ShareASale provide?
What if I forgot my ShareASale account password?
What is your return days or cookie policy?
Do I earn commission credits if someone clicks on a product on my site and then buys a different product?

 

General Program Questions

What is the Therm O Web Affiliate Program and how does it work?
The Affiliate Program is a service that allows participating websites to earn commissions on sales referred to Therm O Web using specially tracked links. We provide you with custom links and graphics that you can post on your website. Then when a visitor you've referred to us makes a purchase, we'll give you a commission on the sale.

Is my website eligible for the Affiliate Program?
We accept almost all types of websites that are relevant to our products and do not contain objectionable or offensive materials. We welcome all applications but reserve the right to refuse membership or revoke a membership at any time at our sole discretion.

Are there any fees?
There are no fees associated with the Therm O Web Affiliate Program. It is completely free to participate.

Can I become an affiliate if I live outside the United States?
Our program is currently limited to affiliates within the United States. Please check back with us as our terms and program may change.

If I have multiple websites, do I need to apply separately for each one?
No. You should apply once, list all of your websites on your application, and advertise Therm O Web on any of them once you are approved.

What is your commission rate?
We pay a 20% commission rate.

What is the average order size?
The average order size at Therm O Web is $47.00.

Is there a minimum annual sales requirement?
There is no minimum sales level required to remain in the program, but you will not receive a commission check until you earn $50 in commissions.

Do I receive any discounts on Therm O Web products since I’m an affiliate?
No. However, we recommend you purchase your orders through your own links so you can earn commission on the sales. You are also free to utilize any of the coupon codes advertised on our website or in marketing emails.

Can I use images from Therm O Web on my websites?
All of the content on the Therm O Web website is protected by copyright. You may use images and content from our websites in the promotion of our products on your own website, however all images must be attributed and/or used in conjunction the sale of the product through the Affiliate Program. The images cannot be used in the general design of your website. If you have a special circumstance that requires the use of any photos, product images or content in a manner that is not consistent with the policy stated above, please contact us for written approval prior to the content’s use.

Does Therm O Web have a dedicated program manager to contact for more questions?
Yes, we are committed to making our affiliates successful and our program manager is available to help. Please contact affiliates@thermoweb.com for support.

[Back to Top]

Joining & Creating Links

How do I sign up?
You must first become a member of the ShareASale Affiliate Network, which is our third-party program administrator. You can join both our program and the ShareASale network in one step here. Please note that your application will be approved faster if you use an email address that matches the website in your profile (i.e. sally@website.com and www.website.com). This helps prove that you own the domain listed on your profile.

How do I know if my application has been received or if I have been accepted into the Affiliate Program?
If your application has been submitted correctly, you should receive a confirmation email from ShareASale. If you do not receive this email, please check your spam folder. Otherwise, you might not have finished the process correctly and you should resubmit your application. Once approved, you will receive a welcome email from the Affiliate Manager.

What if I already know HTML and need some advanced help linking?
We are happy to help you with any additional questions you may have. Just contact us for more information.

[Back to Top]

Commissions, Account Information & Reporting

How does the Affiliate Program know when I should receive credit for an order?
ShareASale tracks a cookie that is automatically applied to the computer of a person who clicks on a banner or text link that has your affiliate ID number embedded within it. Each banner or link that you create is specifically tagged with your ShareASale ID number, letting us know that you deserve commission on the sales you send our way. You can access all of these banners and links by logging in your ShareASale Account and choosing from any of the banners or simple text links available. These links can be used from any website, put directly into a browser or emailed out in the case of text links. You can test a link by copying and pasting it into your browser. If you are directed to the Therm O Web website, the link is working. Do not copy and paste a landing page url from our website (i.e. http://www.thermowebonline.com/c/sewing-quilt_ruler-tape) and confuse it for an affiliate link, since it will not track properly. All affiliate links begin with ”http://www.shareasale.com/…”

When and how do I get paid?
ShareASale will pay your monthly commission by either check or direct deposit around the 22nd of the following month. Your account needs to have a balance of $50 or more before the end of the month in order to receive a payment. Otherwise, it will continue to roll forward into the next month until the $50 minimum is reached and we can issue a payment.

What sales and revenue reports does ShareASale provide?
Each transaction is logged on ShareASale servers and is available for review in detail. ShareASale will provide real-time tracking of your clicks, sales and commission. Please do not contact Therm O Web for this information, since we cannot access your account. Use the links below to find some of the most useful reports, but please note that these links will only work if you are an approved affiliate.

Daily Traffic & Commission Report
Order & Sales History
Total Commission Earned

What if I forgot my ShareASale account password?
If you’ve forgotten your ShareASale password, please click on this link (www.shareasale.com/a-lostusername.cfm) to have your password sent to your email address.  Because your ShareASale account is private, we do not have control over or access to this information. If you have any other issues with your ShareASale account, please contact the ShareASale support team.

Do I earn commission credits if someone clicks on a product on my site and then buys a different product?
Yes. You will receive full credit for any product that is purchased by a customer who clicks on your affiliate link across www.thermowebonline.com.

[Back to Top]